At Mayphil, as part of our Best in Class programme alongside Perkins Distributor Excellence, we pride ourselves in offering first class product support to our customers.
We have highly skilled technicians across our territory to ensure your equipment is back up and running in the shortest possible time
OUR SERVICE STANDARDS
- Consistently high levels of service no matter which of our countries you are located in
- 24-hour online service helpline
- Response times constantly monitored
- Customers kept informed at each stage of repair
- Repairs monitored though our individual service event calendar to ensure we continue to hit our targets and make continual improvements to our service.
TAILOR-MADE MAINTENANCE CONTRACTS
We can tailor make maintenance contracts to cover your site equipment, even if your warranty has expired.
We understand that in some areas, cross-country travel time can vary from season to season. To minimise disruption to you and your business during the winter months, we can tailor a maintenance contract for you to check and service your equipment beforehand.
This should minimise the potential for service work during the times when you need your machinery most and when it may take us longer to reach you.
We can even arrange 24/7 maintenance teams within the contract to offer piece of mind that your equipment is looked after, day and night